Please refer to the information below for answers to any shipping or return-related questions. If you still have questions after reviewing this information, don't hesitate to contact us!
Order Cancellation
You may cancel your order as long as the cancellation is communicated to us within the 3 hours following your purchase. If you'd like to cancel your order and you are within this 3-hour window, please contact us here.
Returns & Refunds
Each rubber stamp is made to order (yes, they're all made from scratch!), so we unfortunately cannot accept returns or issue refunds. All sales are therefore final. This is also the case if your shipping address was entered incorrectly and/or if your package is returned to us. We'll try everything to get the package back over to you but additional shipping fees may apply. In the event that we make a mistake with your order, we will of course issue you a refund or make and ship out a replacement to fix the error.
Shipping
Order processing typically takes up to 2 business days. Once your order is processed, it is shipped using whichever method you selected during checkout. Standard Shipping costs $5.99, please expect 4 to 8 business days of transit time once your order has shipped. You may upgrade to Express Shipping, which costs $9.99, please expect 1 to 3 business days of transit time for this option once your order has shipped. All orders over $50 qualify for FREE Standard Shipping within the US!
We also ship internationally to a variety of countries, pricing depends on the destination of the shipment. For a full list of countries to which we ship, please refer to our frequently asked questions page.
In an effort to provide the best service and fastest shipping, we reserve the right to change the shipping provider for your order. For any other questions, please refer to our FAQ page.