Please refer to the information below for answers to any shipping or return-related questions you may have. If you still have questions after reviewing this information, don't hesitate to contact us!
You may cancel your order as long as the cancellation is communicated to us within the 3 hours following your purchase. If you'd like to cancel your order and you are within this 3-hour window, please contact us here.
Given that our products are customized and made to order, we unfortunately cannot accept returns. All sales are therefore final. In the event that we made a mistake, we will provide a refund or replacement upon receiving the item back.
Order processing typically takes 1-3 business days. Once your order is processed, it is shipped using whichever method you selected during checkout. Standard Shipping costs $4.95, please expect 4 to 8 business days of transit time once your order has shipped. You may upgrade to Express Shipping, which costs $7.95, please expect 1 to 3 business days of transit time for this option once your order has shipped. All orders over $30 qualify for FREE Standard Shipping within the US!
We also ship internationally to a variety of countries, pricing depends on the destination of the shipment. For a full list of countries to which we ship, please refer to our frequently asked questions page.
In an effort to provide the best service and fastest shipping, we reserve the right to change the shipping provider for your order. For any other questions, please refer to our FAQ page.